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Frequently Asked Questions
We've pulled together and answered some of our guests’ most popular questions. Here you'll find everything you need to know; from who you'll be traveling with to whether tips are included.
What is the accommodation like?
If you are staying in Ulaanbaatar, you will be in your selected accommodation. During any trips around the country, you will be camping in tents and in traditional Mongolian Ger. All accommodation offered by Discover Mongolia is personally checked by our staff to ensure high standards.
What is tourist ger camp? Can I plug my hair dryer or electric razor in my ger?
The tourist camps use traditional Ger (national dwelling of Mongolia) for accommodation and these sleep 2-4 people. The Ger camps also have a separate washing block that contains western style flushing toilets in cubicles and shower cubicles. There are also laundry, eating and shopping facilities and you can charge up camera batteries and plug other electric items in the camps also.Electrical socket: 2 round prongs, 220 volts, 50 Hz
How is the food?
In Ulaanbaatar, you will be dining at fine European and Asian cuisine restaurants. Mutton, beef, rice and noodles form the basis of the Mongolian diet, so your meals will be based around this. However, the trail rations may include vegetables, eggs, peanut butter, cheese and sometimes yak! On some days there will be lunchboxes from tourist camps as there are no camps or eating places on the journey. It is good food and our experience has been that guests are happy with
What conditions are the roads in?
Mongolia is a large and untouched country and many of the roads you will be traveling on are not paved, main roads is paved between the provinces. The journeys will often be real wild exploring adventures through vast natural landscape.
How about transports?
Discover Mongolia use the highest level, latest model, air-conditioned private vans or 4WD vehicles for the maximum comfort on your touring days. A day's drive in the countryside will be approx 200-250 km and it takes 3-6 hours.
What should I bring with me?
Warm thin layers of clothing, waterproof jacket, good walking boots and sandals and a hat and headscarf to protect you from the sun and winds. Don’t forget insect repellent, sun cream, lip-gloss, water purifying tablets and first aid kit (medicine for headache, cold, diarrhea, runny nose; bandages; any medicine prescribed for you) all your camera equipment and binoculars and perhaps some snacks to eat between meal times.
What is the luggage limit on the internal flights?
Within Mongolia, baggage allowance is checked luggage weighing up to 15 kg per person. (Hunnu Air 15kg and Aero Mongolia 15kg) Baggage in excess of this amount on domestic flights will be charged approximately 1.5- 2 USD per kilo depending on destinations, which is collected by the airline at airport.
Do I need vaccinations and how is the water safe to drink?
No vaccinations are required. The tap water in the cities is safe to drink, but mineral water is recommended. We will supply mineral water during your trip.
Can I bring traveler's cheques?
Here any banks are not accepted Travelers Check. That’s why Credit cards are preferred by us over traveler's cheques. You can also withdraw cash from any ATM in all major towns. Visa, MasterCard, American Express and JCB card are acceptable. It is almost impossible to use your credit cards in the countryside.
Do I need travel insurance, and if so, what should it cover?
Although not required, we recommend that our tour participants purchase a standard travel insurance policy through your insurance company. This is an affordable and comprehensive travel protection program that covers you for unexpected events that could cause you to cancel or interrupt your vacation, unexpected delays, medical assistance, loss of or damage to baggage.
How many people will be with me on the tour?
On all of our scheduled group tours, the number varies from one group to another. However, we keep our groups small with an average size group of 4-14 people.
What other nationalities will be on the tour with me?
Discover Mongolia sells its scheduled group tours in more than 20 countries around the world. It is therefore quite typical to expect between 4-12 different nationalities on any one tour, i.e., (Americans, Australians, Italians, Canadians, Germans, English, Swiss, New Zealanders, French, Spanish and Dutch). Most of the time, our travelers enjoy that experience and end up building ties with other people from the tour that can last for a lifetime
What is the approximate tip for the guide and driver per day?
Tip is entirely voluntary. Just for your reference to tip the tour guides and drivers, if they have delivered a real good service. Tip for your local tour guides: 5 USD/day/person.
Do you recommend early arrival?
Yes, early arrival might be recommended if your flights take long time or due to time differences between our countries. In this case, we can book you hotel or guest houses’ room at discounted rate.
