Hotel Booking Terms and Conditions


Black Ibex Expeditions accept hotel bookings subject to the following
Terms and Conditions - please read carefully



   You can use one of the following methods to reserve a hotel in Ulaanbaatar.

  • Fill in and transmit a inquiry form on our website. To do so, use the "Book now" link on the chosen hotel's page.
  • Send a booking request by email: service@discovermongolia.mn
  • Send a booking request by fax: +976+11+318848
  • Make a booking over the telephone: +976+11+318848 or mobile: 976+99176468

Payment Terms
A booking and full payment of hotel accommodation should be completed no less than 3 business days before arrival date or commencement of services. To make a booking less than 3 days before arrival date, contact us.
During a high season, all the hotels lay down special payment and cancellation terms.

Methods of Payment
   We welcome payment by any of the following methods:

  • Bank transfer
  • VISA or MasterCard (please note, payment with this method will incur a 4% commission charge)
  • Cash (this option is available only for travelers in Ulaanbaatar)

Bank name Golomt Bank
and address:
Sukhbaatar, Square 3, Ulaanbaatar Mongolia
Account name:
Black Ibex Expeditions ltd
Account No:
21220028 (payments in US Dollar)
Swift code:
GLMTMNUB
Correspondent bank: HSBC BANK USA, NEW YORK  
Swift code: MRMDUS33
Nostro accounts: 000123447 USD
ABA Routing number: 021001088


We require payment of the amount without deduction of any charges. Please instruct your bank that all charges are for your account, both local and foreign charges.

Information Needed for Hotel Bookings
   To make a booking by phone or fax, please, provide us with the following information:

  • Full name
  • Arrival date and departure date
  • Hotel name
  • Type of room
  • Number of guests
  • Form of payment
  • Company name
  • Additional services (airline tickets, transportation, etc.)

Cancellation and Change Policy
All changes and additions to your booking request should be made in written and sent us by fax 976-11-318848 or email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff. We operate a cancellation policy and reserve the right to charge the equivalent of one night's accommodation for any cancellations received less than 3 days before arrival date or in the event of a no show.  During a high season, hotels may lay down special cancellation terms.


The company is registered in Mongolia with a company No 2810093 and
Recognized by the Mongolian Ministry of Roads, Transport and Tourism.

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